1. Service Agreement
By accessing IOSOR SMS Gateway, you agree to these Terms of Service. IOSOR provides premium A2P SMS routing infrastructure for enterprise clients.
2. Permitted Use
- Transactional and promotional SMS to opted-in recipients only
- Compliance with all local telecom regulations (TCPA, GDPR, etc.)
- No bulk unsolicited messaging (spam)
3. Payments & Billing
Services are prepaid. Funds are non-refundable unless otherwise agreed. Balance credits are applied within 24 hours of verified payment. Crypto payments require TX hash confirmation.
4. Liability
IOSOR is not liable for delivery failures caused by carrier-side restrictions, national outages, or content violations. SLA applies to Tier-1 routes only.
5. Termination
IOSOR reserves the right to suspend accounts violating these terms without prior notice. Remaining balance will be refunded within 30 days upon written request.
6. Governing Law
These terms are governed by the laws of Switzerland. All disputes shall be resolved by arbitration in Geneva.