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Reconciling Daily Webhook Logs Against Prepaid Balances
Learn how to audit your IOSOR webhook delivery logs against wallet balance statements to ensure accurate billing reconciliation for your prepaid CPaaS traffic.
Reconciling Daily Webhook Logs Against Prepaid Balances.
Understanding the Reconciliation Workflow
Effective financial oversight in a prepaid environment requires consistent verification of message throughput against your wallet balance. IOSOR operates on a JIT provisioning model where funds are deducted per successful DLR. By comparing your daily 02:00 UTC webhook logs with your ledger, you ensure that every E.164 message delivery is accounted for correctly within your dashboard.
Accessing the Daily Export
To begin, navigate to the reporting module to pull your daily logs. These files contain the granular data necessary to verify individual message debits. Ensure your system is configured to ingest these files automatically to maintain a clean audit trail. If your account maintains a USD 20 prepaid floor, these logs become critical for monitoring your burn rate and preventing unexpected service interruptions.
Identifying Unmatched Debits
Discrepancies often arise from network latency or delayed DLR status updates. When reviewing your ledger, look for rows that lack a corresponding webhook event. If you notice a pattern of missing logs, check your endpoint availability. For accounts scaling toward a USD 1,000/month threshold, we recommend a soft review of your integration logic to ensure that every Verify OK signal is properly captured and matched against your balance.
Managing Ledger Integrity
Maintaining ledger integrity involves cross-referencing your internal database with our exported records. Use the unique message ID provided in the webhook payload as your primary key. This prevents duplicate counting and ensures that your internal accounting reflects the actual prepaid deductions applied to your IOSOR wallet. Always verify that your timestamp offsets match the 02:00 UTC export window.
Required Audit Resources
To streamline your reconciliation process, utilize the following documentation to refine your data ingestion and audit procedures:
- Webhook delivery log export at 02:00
- Webhook invoice week: duplicate deliveries on the bill
- Audit log retention: what buyers can export and prove
Start with IOSOR
Log into your IOSOR console and navigate to the Reporting section to download your daily 02:00 UTC webhook export alongside your ledger statement. Import both files into your processing engine and execute a primary key join on the unique message ID field to map every debit to a confirmed DLR payload. Configure an automated flag for any unmatched ledger deductions that lack a corresponding webhook event so your finance team can investigate delivery latency or endpoint timeouts immediately.
IOSOR takeaway
This guide demonstrated how to maintain absolute financial precision by cross-referencing automated 02:00 UTC webhook delivery logs against prepaid wallet ledger exports. Using the unique message ID as a primary join key ensures that every deducted unit corresponds directly to an executed status event, eliminating phantom charges and duplicate debit accounting.
Do automate daily ingestion of both the webhook payload archive and ledger statements to catch discrepancy patterns before monthly reporting cycles. Don't rely solely on real-time webhook receipts for accounting reconciliation without validating against the static daily ledger export.
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