Public map
IOSOR Site map
A readable map of IOSOR public pages, guides, and legal information. XML sitemap: /sitemap.xml.
Root
Knowledge branches
Send
Outbound SMS, MMS, inbox, templates, segments, and when a send should wait on a schedule.
- SMS APIDelivery, routing, and operating SMS at scale.25 guides in this topic
- MMSMedia messages and prepaid debit for pictures and cards — not concatenated SMS text.3 guides in this topic
- Inbound / 2-wayReplies and call events on rented numbers — inbox paths without supplier-brand noise.25 guides in this topic
- Message templatesTemplate catalogs, review, and unit classes - separate from channel Live badges.25 guides in this topic
- Encoding & segmentsGSM-7, UCS-2, and prepaid segment math so finance sees billed units — not SMS routing.3 guides in this topic
- Local presenceOriginate as a local From so the handset trusts the number — not a DID shop and not a coverage map.3 guides in this topic
- Omnichannel threadsOne conversation thread across SMS, WhatsApp, and email — not which channel to pick first.3 guides in this topic
- Send schedulingSend-at queues and timezone dispatch for campaigns — quiet-hour policy is a different hub.3 guides in this topic
Numbers & From
DID, Sender ID, short codes, masking, and address hygiene — not destination coverage maps.
- Numbers / DIDLocal and toll-free identity, rental reality, and JIT ordering.25 guides in this topic
- Sender ID & identityAlphanumeric and registered senders for A2P - not DID rental math.25 guides in this topic
- Lookup / HLRNumber intelligence before you send: line type, reachability, and spend waste.25 guides in this topic
- Short codesDedicated 5–6 digit programs for high volume — not long-code DID rental and not 10DLC.3 guides in this topic
- Number maskingProxy numbers that hide both parties on a call or SMS — not a DID catalog to browse.3 guides in this topic
- Branded callingCNAM and branded origination shown on the handset — not an SMS Sender ID program.3 guides in this topic
- Number agingReputation, recycle, and cool-down of number pools — not a JIT purchase of a new DID.3 guides in this topic
- E.164 hygieneCanonical addressing and NANP overlays as data quality work — not an HLR lookup product.3 guides in this topic
- Toll-free verificationToll-free verification programs that unlock A2P on 800 — not the act of buying an 800 number.3 guides in this topic
Channels & login
OTP, voice, email, WhatsApp, and which channel actually fits the job you are running.
- Verify / OTPLogin codes without chaos: abuse, latency, and cost control.25 guides in this topic
- VoiceOutbound voice and fallback patterns for critical alerts.25 guides in this topic
- EmailTransactional email alongside messaging in one prepaid model.25 guides in this topic
- WhatsApp & RCSRich channels when profiles and templates are ready: honest setup.25 guides in this topic
- Channel fitWhen SMS, voice, email, or WhatsApp/RCS is the right tool for the job.25 guides in this topic
- Flash call OTPMissed-call verification that proves the handset — not SMS Verify and not voice alerts.3 guides in this topic
- Silent authenticationSIM and network silent auth without an SMS hop — not an HLR lookup of the line.3 guides in this topic
- WhatsApp qualityQuality rating and template bans that pause outbound — not the WhatsApp setup checklist.4 guides in this topic
- SIP originationSIP trunks and digest auth for outbound alerts — not a voice OTP fallback path.3 guides in this topic
Money
List rates, wallet ledger, auto-recharge, invoices, and spend caps for each department.
- Pricing & prepaidList rates, volume review, and spend policy for finance - wallet mechanics live under Wallet.25 guides in this topic
- Wallet & ledgerHolds, top-ups, debit timing, and ledger export for finance - not rate cards.25 guides in this topic
- Auto-rechargeWallet top-up thresholds so Live traffic does not stall — not what a ledger row means.3 guides in this topic
- Invoices & taxReceipts, VAT, and payout rails for finance close — not the public list-rate card.3 guides in this topic
- Disputes & holdsChargebacks and wallet freezes when a payment is contested — not OTP abuse velocity.3 guides in this topic
- Sub-accountsDepartments and spend walls inside one company — not white-label tenant accounts.3 guides in this topic
Trust & gates
10DLC, DLT, STOP, quiet hours, residency, and the claims an AI answer may cite.
- Compliance10DLC, toll-free verification, and privacy before production traffic.25 guides in this topic
- Fraud & abuse controlBurn caps, velocity limits, and OTP abuse controls without free-fire prepaid.25 guides in this topic
- Trust & AI clarityHonest prepaid claims, Swiss posture, and facts AI agents can cite safely.25 guides in this topic
- US A2P / 10DLC10DLC brand and campaign programs for US A2P traffic — not general privacy compliance.3 guides in this topic
- India DLTDLT and PE-TM registration for India A2P — not an India corridor coverage guide.3 guides in this topic
- Opt-out & consentSTOP, HELP, TCPA, and CASL consent rules — not inbound inbox plumbing for replies.3 guides in this topic
- Sender registrationFiling alphanumeric Sender ID by country — not the choice of which From to use.3 guides in this topic
- Quiet hoursTimezone send windows enforced as policy — not campaign send-at queues you schedule.3 guides in this topic
- Data residencyWhere DLR logs and webhook payloads actually sit — not marketing residency claims.3 guides in this topic
- Emergency / P1P1 and outage alerts versus marketing message shape — not an industry vertical playbook.3 guides in this topic
Delivery & failures
DLR truth, failover, TPS, incidents, and the error catalogs buyers actually use.
- DeliverabilityStatuses, DLR, and latency so finance and product share one delivery truth - rail order lives under Failover.25 guides in this topic
- Failover & railsOrdered backup paths when a primary rail fails - distinct from DLR status truth.25 guides in this topic
- Observability & ops signalsHeartbeats, smoke checks, and shared status language for product and finance.25 guides in this topic
- Scale & volume opsThroughput, rate limits, and operating habits when volume leaves the pilot stage.25 guides in this topic
- Webhooks & eventsDelivery and inbound event contracts, retries, and idempotency - not API-key hygiene alone.25 guides in this topic
- Error referenceStatus and DLR code catalog buyers can cite in tickets — not a deliverability playbook.3 guides in this topic
- Message lifecycleSubmit, queued, sent, then DLR — the path of one message, not a low-delivery playbook.3 guides in this topic
- Link safetyShorteners, phishing, and URL filters inside SMS — not MMS versus a link as channel-fit.3 guides in this topic
- Throughput / TPSTPS capacity and concurrency numbers you can quote — not volume operating habits.3 guides in this topic
- Incidents & statusBuyer-facing incident language you can publish — not internal smoke-test signals.3 guides in this topic
Launch & API
Short apply, API keys, SMPP, sandbox, migration, and how an ISV embeds the API.
- Launch readinessDay-1 gates from vault to first production send - before chasing feature count.25 guides in this topic
- DevelopersAPI keys, auth, and integration habits that survive launch - event contracts live under Webhooks.25 guides in this topic
- Product catalog honestyLive / In setup / Coming next - what clients may open versus what stays gated.25 guides in this topic
- Partner & white-labelWhite-label surfaces and partner ops without exposing upstream brands.25 guides in this topic
- SMPPSMPP binds, windows, and session limits for high volume — not REST API keys you rotate.3 guides in this topic
- Sandbox & testTest credentials that send without burning Live debit — not production key cutover.3 guides in this topic
- MigrationMove live traffic onto prepaid IOSOR without naming the rails you leave behind.3 guides in this topic
- Buying a CPaaSRFP questions and prepaid versus postpaid terms — not the public list-rate card.3 guides in this topic
- Apply & accessShort apply, then access, then a USD 20 top-up — not the technical launch runway.3 guides in this topic
- ISV embedSoftware companies embedding the API in their product — not a white-label partner portal.3 guides in this topic
- Roles & accessWho on the account may send, approve, or export — not API key rotation hygiene.3 guides in this topic
- ReportsFinance and product report views you can export — not the raw wallet ledger rows.3 guides in this topic
Markets
Countries, industries, playbooks, and one glossary of the A2P terms used on Learn.
- Coverage & destinationsWhere you can send before you quote volume - zones without fake Live badges.25 guides in this topic
- Regions & destinationsCountry and corridor guides for global send planning — honest coverage language.25 guides in this topic
- IndustriesVertical messaging: banking, retail, travel, health ops, marketplaces.25 guides in this topic
- Who IOSOR is forBuyer fit and examples: SaaS OTP, fintech alerts, logistics, agencies, support desks.25 guides in this topic
- Ops playbooksReady scenarios: OTP, delivery updates, reminders, quiet hours, STOP handling.25 guides in this topic
- GlossaryOne canonical definition per A2P term used on Learn — not a DLR error-code table.3 guides in this topic
Legal
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