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WhatsApp quality

Quality rating and template bans that pause outbound — not the WhatsApp setup checklist.

4 guides in this topic

  • When WhatsApp media fails quality, do not debit as delivered

    When WhatsApp media quality is rejected, ensure the send path pauses and the prepaid ledger remains accurate to avoid false delivery credits.

  • WhatsApp Quality Flag and Ledger Synchronization

    Learn how the IOSOR platform synchronizes WhatsApp quality flags with the prepaid ledger to prevent erroneous debits during session pauses.

  • WhatsApp Template Bans: Paused Sends vs. Fake DLRs

    Learn why a banned WhatsApp template results in a hard pause of your traffic rather than a fake delivered status, and how to manage your IOSOR ledger during quality flags.

  • WhatsApp Quality Rating vs Setup Honesty

    Learn how WhatsApp quality ratings interact with setup honesty. Understand outbound pauses, JIT number assignment, and financial thresholds for IOSOR white-label CPaaS.

Adjacent topics

  • Message templates
  • Opt-out & consent

Not this hub: WhatsApp & RCS

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