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Product catalog honesty

Live / In setup / Coming next - what clients may open versus what stays gated.

25 guides in this topic

  • Catalog state on quote and ledger notes

    Finance sees which products were Live vs In setup vs Coming next when spend happened — stamped on quote annex and ledger notes, not reconstructed from chat.

  • Catalog ops when many products ship

    Name owners, promote/demote rules, and client messaging so Live / In setup / Coming next stay honest as the shop grows.

  • False Live badge: incident path

    When the catalog said Live but the path was gated — roll the badge back the same day, notify buyers, and export who flipped it.

  • Catalog Live gate must match vault reality

    Flip Live on a catalog product only when vault and delivered smoke are green — never because sales needs a checkbox.

  • Live / In setup / Coming next: honest buyer path

    Read the three catalog states before anyone clicks Open — Live opens traffic, In setup is a request, Coming next is not buyable yet.

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Adjacent topics

  • Trust & AI clarity
  • Launch readiness
  • Buying a CPaaS

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