Disputes & holds
Chargebacks and wallet freezes when a payment is contested — not OTP abuse velocity.
Unfreeze is not bonus balance
Understand why a released hold in IOSOR is a restoration of your existing prepaid funds rather than a bonus credit or promotional balance addition to your ledger.
Understanding the Dispute Freeze Window for Prepaid Accounts
Learn how the IOSOR freeze window impacts your prepaid balance, JIT number assignments, and SMS traffic during an active financial dispute.
Dispute Holds vs OTP Abuse Velocity Limits
Learn the critical differences between ledger freezes caused by payment disputes and traffic pauses triggered by OTP fraud velocity guardrails in IOSOR.